Privacy Policy

• Account: A unique account created by you to access Royal Cafe services.
• Cookies: Small data files stored on your device to remember preferences and improve user experience.
• Personal Data: Information that can identify you, such as your name, phone number, email address, delivery address, and payment details.
• Usage Data: Information collected automatically when you interact with our website or application.
• Service: Refers to Royal Cafe’s website, mobile application, online ordering system, and related services.

Royal Cafe may collect the following information:

Royal Cafe uses collected information for the following purposes:

• To process and deliver your food orders.
• To manage your account and provide customer support.
• To improve our products, services, and user experience.
• To personalize menu recommendations and offers.
• To process payments and maintain transaction records.
• To send order updates, promotional offers, and important notifications.
• To prevent fraud and ensure platform security.

Royal Cafe does not sell or rent your personal information. We may share your information only in the following situations:

• With delivery partners to complete your orders.
• With trusted service providers for payment processing, hosting, analytics, and technical support.
• When required by law or legal authorities.
• With your permission for specific purposes.

Royal Cafe may use cookies and similar technologies to:

• Remember user preferences.
• Improve website and app performance.
• Understand customer behavior.
• Provide a better browsing and ordering experience.

You can control or disable cookies through your browser settings, but some features may not function properly.

Royal Cafe keeps your personal information only for as long as necessary to:

• Provide our services.
• Maintain order records.
• Meet legal and business requirements.
• Resolve disputes and enforce agreements.

When information is no longer required, we take appropriate steps to securely delete or anonymize it.

We use appropriate technical and organizational security measures to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no online system can guarantee complete security.

Royal Cafe may use third-party services for:

• Payment processing
• Delivery services
• Analytics
• Marketing and communication

These third parties are responsible for handling your information according to their own privacy policies and applicable regulations.

You have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your data where applicable.
• Opt out of promotional messages.
• Manage your communication preferences.

To exercise these rights, contact Royal Cafe through our official communication channels.

Royal Cafe may update this Privacy Policy from time to time. Any changes will be posted on our website or application with the updated effective date.

We encourage customers to review this Privacy Policy periodically.

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Royal Cafe

Email: contact@royalcafebd.com

Website: www.royalcafebd.com